1. Parties and Scope
1.1. These Terms of Use (the “Terms”) govern the relationship between Arda Erem Karagöz (AEK Studio), a sole proprietorship located at Maslak Mah. Aos 55 Sok. B Blok No: 4/542, Sarıyer / İstanbul 34485, Türkiye (the “Provider”, “we”, “us”), and any person using the Dandini iOS application (the “App”) or the dandini.app website (the “Site”; together with the App, the “Service”) (the “User”, “you”).
1.2. The processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms.
2. Definitions
- Service: all features offered through the App and the Site, including AI-assisted generation of personalized, illustrated and narrated bedtime stories and ambient sleep sounds.
- User Content: any information and content you enter into the Service, including child profiles, family characters, notes, chat messages and story requests.
- Generated Content: story texts, illustrations and narrations generated for you by the Service on the basis of User Content.
- Diamond: a virtual usage unit with no cash value, used in the App for story generation and related features.
- Subscription: an automatically renewing paid membership purchased through the App Store.
- Apple: Apple Inc. and its affiliates.
3. Acceptance
3.1. By downloading, installing or using the App or the Service, you confirm that you have read, understood and accepted these Terms. If you do not accept them, you must not use the Service.
3.2. These Terms supplement Apple's Licensed Application End User License Agreement (the Standard EULA). In the event of a conflict between these Terms and the Standard EULA, these Terms prevail, without prejudice to the Apple-specific provisions in Section 20.
4. Eligibility
4.1. The Service is designed for parents and guardians. You must be at least 18 years old and have legal capacity to enter into contracts to use the Service.
4.2. Children may not operate the App or hold an account. You represent that any information about a child entered into the App is entered by you as that child's parent or guardian, or with the authority of such a person.
4.3. If you add the names or details of third parties as family characters, you confirm that you are entitled to share that information.
5. Account
5.1. The Service does not require registration with an email address or password. Your account is identified by an anonymous Account ID randomly generated on first use of the App.
5.2. You are responsible for the security of your device and your Apple ID. Because accounts are anonymous, it may not always be possible to restore access to an account and its content after a change of device or removal of the App.
5.3. You may delete your account and all of your data at any time with “Delete all my data” in Settings. This action cannot be undone, and all rights attached to the account, including unused diamonds, are extinguished. Deleting the account does not cancel a Subscription.
6. The Service
6.1. The Service includes the AI-assisted generation of personalized story texts, illustrations and narrations on the basis of User Content, storage of that content in your library and playback of sleep sounds.
6.2. We may modify the features, content and pricing of the Service for improvement, security or legal compliance. Material changes to paid features that are to your detriment will be notified a reasonable time in advance.
6.3. We use reasonable care to provide the Service without interruption or error; however, temporary interruptions may occur due to maintenance, updates, issues with third-party providers or force majeure.
6.4. The AI models and service providers used in the Service may be changed to maintain the quality, safety or continuity of content. Such changes may result in differences in the style or character of Generated Content.
6.5. If the Service is discontinued entirely, this will be announced through the App or the Site a reasonable time in advance, during which you may continue to access your content. Refund requests for prepaid periods will be handled under Apple's terms and applicable law.
7. License
7.1. Subject to your compliance with these Terms, you are granted a limited, non-exclusive, non-transferable, non-sublicensable and revocable license to use the App for personal, non-commercial purposes on Apple-branded devices that you own or control, as permitted by the App Store Usage Rules.
7.2. You may not copy, modify, reverse engineer, attempt to derive the source code of, rent or sell the App, or use the Service through automated means, except to the extent applicable law expressly permits notwithstanding these restrictions.
8. Subscriptions
8.1. Certain features of the Service are offered under a paid Subscription. Subscription periods, prices and scope are shown in the App before purchase.
8.2. All purchases are made through the App Store, and payment is charged to your Apple ID account upon confirmation of purchase.
8.3. A Subscription automatically renews for the same period unless cancelled at least 24 hours before the end of the current period, and your Apple ID account is charged for renewal within the 24 hours before the end of the current period.
8.4. You can manage and cancel your Subscription in the subscriptions section of your Apple ID account settings. Cancellation takes effect at the end of the current period, and you retain Subscription benefits until then. Deleting the App from your device or deleting your account does not cancel the Subscription.
8.5. Free trial. If a free trial is offered, its length and the price payable after it ends are shown before purchase. A trial not cancelled at least 24 hours before it ends automatically converts into a paid Subscription. Any unused portion of a free trial is forfeited when you purchase a paid Subscription within the same subscription group.
8.6. Price changes. Subscription prices may change. Price increases are notified to you in advance in accordance with Apple's rules and, where Apple so requires, apply only with your consent. If you do not accept a price change, you may cancel before the renewal date.
8.7. Taxes. Prices in the App are shown in the currency and inclusive of the taxes determined by the App Store for your country.
8.8. Billing issues. If a renewal payment cannot be collected, Subscription benefits may be suspended after any grace period granted by Apple. Billing enquiries should be directed to Apple.
8.9. Further details on cancellations and refunds are set out in the Cancellation and Refund Policy.
9. Diamonds
9.1. Diamonds are virtual usage units that may be used only in the App for story generation and related features specified in the App. Diamonds are not electronic money or a means of payment; they cannot be exchanged for cash, redeemed for a refund of their value, transferred to another account or sold.
9.2. Diamonds granted each week under a Subscription (20 diamonds per week as of the effective date of these Terms) may be used only during that week; unused diamonds do not roll over to the following week.
9.3. Diamond packs may be purchased separately through the App Store. Pack contents and prices are shown in the App before purchase.
9.4. The number of diamonds required for a story is shown in the App before generation starts. If a story cannot be fully generated for a technical reason, the diamonds used for it are automatically refunded to your account in the App.
9.5. The terms of use of diamonds and the number of diamonds required per story may be changed in accordance with Section 21. Such changes do not affect diamonds already used.
10. Cancellation, Right of Withdrawal and Refunds
10.1. Because in-app purchases are made through Apple, refund requests are subject to Apple's terms and must be submitted to Apple (reportaproblem.apple.com). The Provider is unable to refund App Store payments directly.
10.2. Under Article 15(1)(ğ) of the Turkish Regulation on Distance Contracts, the right of withdrawal does not apply to contracts for services performed instantly in electronic form or for intangible goods delivered instantly to the consumer, where performance has begun with your consent. This provision does not remove your mandatory rights under Turkish Consumer Protection Law No. 6502 and related legislation.
10.3. Detailed rules on cancellations and refunds are set out in the Cancellation and Refund Policy, which forms an integral part of these Terms.
11. AI-Generated Content
11.1. Generated Content is created automatically by artificial intelligence models. AI output may at times be inaccurate, incomplete, inconsistent, unexpected or not age-appropriate.
11.2. Age-sensitive content rules and content-safety filters are applied so that Generated Content is suitable for children. These measures do not, however, guarantee that inappropriate content will never be produced.
11.3. You should review Generated Content before reading or playing it to your child. As parent or guardian, the final decision on and responsibility for what content is shared with your child rest with you.
11.4. Generated Content is provided for entertainment. It does not constitute, and is not a substitute for, medical, psychological, pedagogical, educational or any other professional advice.
11.5. You may report content you find unsuitable using the reporting options in the App or by writing to [email protected].
12. Acceptable Use
12.1. When using the Service, you agree not to:
- request or attempt to generate sexual, violent, hateful, discriminatory, harassing, obscene or otherwise child-inappropriate content;
- attempt to bypass, circumvent or disable content-safety filters or age-appropriateness rules;
- generate unlawful content or infringe the personality, privacy or intellectual property rights of third parties;
- interfere with the security or operation of the Service, attempt unauthorized access, use the Service through automated means, or abuse free allowances or diamonds.
12.2. Your inputs are subject to automated content-safety review as described in the Privacy Policy, and inputs found to be inappropriate are rejected. Repeated violations of the content rules may result in free-text input being temporarily restricted.
12.3. Serious or repeated breaches of this Section may result in suspension or termination of your access under Section 19.
13. User Content
13.1. You retain your rights in User Content and represent that you are entitled to enter it into the Service.
13.2. You grant us a non-exclusive, royalty-free, worldwide permission to process and store User Content and to transmit it to our service providers solely for the purposes of providing the Service to you, ensuring content safety and complying with legal obligations. This permission ends when you delete the User Content or your account, subject to statutory retention obligations.
13.3. User Content is not used for advertising or to train artificial intelligence models.
13.4. Feedback. We may use your suggestions, ratings or feedback about the Service (such as end-of-story ratings and problem reports) to improve the Service without any obligation to you. Reviews you publish on public platforms such as the App Store are subject to the terms of the relevant platform.
14. Intellectual Property
14.1. All intellectual property rights in the App, the Site, the Dandini name and logo, the Dandi character, designs, software, sleep sounds and all other elements of the Service belong to the Provider or its licensors. Except for the limited license in Section 7, these Terms do not transfer or license any rights to you.
14.2. To the extent permitted by applicable law, you may use, store and share the stories generated for you with your family and close circle for personal, non-commercial purposes. Selling, publishing or otherwise commercially exploiting Generated Content without the Provider's prior written consent is prohibited.
14.3. Given the nature of AI-generated content, it is not guaranteed that Generated Content is unique or will not resemble content generated for other users.
15. Third-Party Services and Trademarks
15.1. The Service relies on third-party service providers for functions such as payment, notifications and AI content generation. These providers are listed in the Privacy Policy. Your use of third-party services such as the App Store and Apple ID is subject to the terms of the relevant third party.
15.2. Dandini is an independent product and is not affiliated with, sponsored by or endorsed by the third parties named in these Terms, the Privacy Policy or the Service. Third-party model, service and product names and trademarks are the property of their respective owners. References to them serve only to describe integrations used to provide the Service.
16. Disclaimer of Warranties
16.1. The Service is provided “as is” and “as available”. To the maximum extent permitted by applicable law, no express or implied warranty is given that the Service will be uninterrupted, error-free or fit for a particular purpose, or that Generated Content will be accurate, complete or suitable in every case.
16.2. This Section does not affect your rights under consumer legislation, in particular Turkish Consumer Protection Law No. 6502, that cannot be limited by contract.
17. Limitation of Liability
17.1. To the maximum extent permitted by applicable law, the Provider is not liable for indirect, incidental or consequential damages such as loss of profit, loss of data, loss of reputation or business interruption.
17.2. To the maximum extent permitted by applicable law, our total liability for claims arising out of these Terms or the use of the Service is limited to the total amount you paid for the Service in the twelve (12) months preceding the event giving rise to the claim.
17.3. The limitations in this Section do not apply to liability for intent or gross negligence (Article 115 of the Turkish Code of Obligations No. 6098), for harm to life or bodily integrity, or to any other liability that cannot be limited under Turkish Consumer Protection Law No. 6502 or other mandatory law.
18. Indemnification
To the extent permitted by law, you agree to compensate the Provider for losses arising from third-party claims brought against the Provider as a result of your culpable breach of these Terms or applicable law. This provision does not limit your mandatory rights as a consumer.
19. Suspension and Termination
19.1. You may stop using the Service at any time and delete your account in accordance with Section 5.3.
19.2. In the event of a breach of these Terms, in particular Section 12, to protect the security of the Service or other users, or where required by law, we may restrict, suspend or terminate your access in proportion to the nature of the breach. Unless unlawful or detrimental to security, the reason will be communicated to you.
19.3. Upon termination, provisions which by their nature should survive (in particular Sections 14, 16, 17, 18 and 22) remain in force.
20. Apple App Store Terms
To the extent you obtained the App from the Apple App Store, the following provisions apply:
20.1. These Terms are concluded between you and the Provider only, and not with Apple. The Provider, not Apple, is solely responsible for the App and its content.
20.2. The license granted in Section 7 is limited to use of the App on Apple-branded products that you own or control, as permitted by the Usage Rules in the App Store Terms of Service (including Family Sharing).
20.3. The Provider is solely responsible for providing maintenance and support for the App. Apple has no obligation whatsoever to furnish any maintenance or support services for the App.
20.4. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price of the App, if any. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the App.
20.5. The Provider, not Apple, is responsible for addressing any claims relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.
20.6. In the event of a third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights, the Provider, not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim.
20.7. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
20.8. Questions, complaints and claims regarding the App should be directed to the Provider using the contact details in Section 24.
20.9. You must comply with applicable third-party terms (for example, those of your internet service provider) when using the App.
20.10. Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you as a third-party beneficiary.
21. Changes to these Terms
21.1. These Terms may be updated to reflect changes in law or in the Service. The current version is always published on this page, with its effective date shown at the top.
21.2. Changes that materially affect your rights or obligations will be announced through the App or the Site a reasonable time before they take effect. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms. If you do not accept a change, you may stop using the Service and cancel your Subscription in accordance with Section 8.4.
22. Governing Law and Dispute Resolution
22.1. These Terms are governed by the laws of the Republic of Türkiye.
22.2. In the event of a dispute, we ask that you first send a notice describing the matter and your request to [email protected]. The parties will try to resolve the dispute amicably and in good faith within thirty (30) days of receipt of the notice. This does not prevent you from pursuing statutory remedies or affect the running of statutory time limits.
22.3. Subject to Section 22.4, the courts and enforcement offices of İstanbul (Çağlayan) have jurisdiction over disputes arising from these Terms.
22.4. If you act as a consumer, you retain the right under Turkish Consumer Protection Law No. 6502 to apply to the Consumer Arbitration Committee at your place of residence or where the consumer transaction took place, within the monetary limits announced annually by the Ministry of Trade, and to the Consumer Courts for disputes above those limits. For consumers habitually resident in the European Union, the mandatory consumer protection rules of the country of habitual residence remain unaffected. Statutory provisions on mandatory mediation as a precondition to litigation remain unaffected.
23. Miscellaneous
23.1. Severability. If any provision of these Terms is held invalid or unenforceable, the validity of the remaining provisions is not affected.
23.2. No waiver. Failure or delay in exercising a right under these Terms does not constitute a waiver of that right.
23.3. Assignment. You may not assign your rights and obligations under these Terms without the Provider's prior written consent. The Provider may assign its rights and obligations under these Terms to a successor to the Service, provided your rights are not diminished.
23.4. Force majeure. We are not liable for failure to perform obligations due to events beyond our reasonable control, such as natural disasters, epidemics, war, cyberattacks, general power or internet outages, or interruptions of third-party service providers.
23.5. Entire agreement and language. These Terms, the Privacy Policy and the Cancellation and Refund Policy constitute the entire agreement between the parties regarding the Service. In the event of any conflict between the Turkish and English versions of these Terms, the Turkish version prevails.
24. Contact
Arda Erem Karagöz (AEK Studio)
Address: Maslak Mah. Aos 55 Sok. B Blok No: 4/542, Sarıyer / İstanbul 34485, Türkiye
Email: [email protected]